Does RSS.com offer customer support by phone?

Modified on Sat, 22 Aug at 4:06 AM

No. We do not offer phone support or scheduled calls. Support runs through tickets and email.

Our team covers users across many countries, time zones and languages, and a written queue is the only way we can do that without leaving most of them waiting for an office to open.

How to reach us instead

Open a support ticket, or email support@rss.com. Both land in the same place.

What gets you an answer faster

  • Write from the email address on your RSS.com account.
  • Name the podcast you are asking about.
  • Say what you did, what you expected, and what happened instead.
  • Attach a screenshot. For anything visual, this is worth more than a paragraph of description.

Related: I cannot access my account · Where to check RSS.com updates

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