How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
How to start a podcast
Create my podcast
How do I to set up my first podcast?
How to setup a perfect podcast URL?
How do I upload my first episode?
How to import my podcast from an external hosting?
Import existing podcast discount
How to redirect your podcast from Buzzsprout
How to redirect your podcast from Anchor
How to redirect your podcast from spreaker.com to RSS.com?
See all 13 articles
Manage my podcast
How do I update my podcast categories?
How do I update my podcast's title and description?
Is it possible to add a link inside the description?
How to change the language of my podcast?
What is the intellectual property of my podcast?
See all 9 articles
What is the single podcast episode size limit?
Which audio file formats does RSS Podcast Hosting support?
Which video file formats does RSS Podcast Hosting support?
How to convert media file to Mp3 or M4A
How do I edit or delete a single podcast episode?
See all 11 articles
How to delete a chapter?
What is a Podcast chapter?
How to add a new chapter to an episode
How to modify a chapter to an episode
What is a podcast soundbite?
How to add a Soundbite to an episode
How to modify the soundbite of an episode
How to delete a soundbite from an episode?
Cover arts and images
Cover art formatting requirements
How do I change my podcast's cover art?
Why has my cover been resized?
Is it possible to setup a redirect to another host?
How to delete/remove the redirect of my podcast?
How to make money / monetize my podcast
Where do I find my Podcast's RSS Feed?
How To Publish My Podcasts On Anghami?
How long will it take to get accepted on Google Podcasts?
How do I submit my Podcast's RSS Feed to Google Podcasts?
How do I submit my Podcast's RSS Feed to Spotify?
How long does it take to download a podcast on Spotify?
How often is my podcast data updated on Spotify?
How do I update or delete an RSS feed I’ve already added to Spotify for Podcasters?
The email address to verify my podcast is wrong. How can I update it?
See all 6 articles
How to upload my podcast to Amazon Music?
How long will it take for my podcast to be accepted by the platforms? (Spotify, Apple Podcast, Google Podcast)
How do I submit my RSS feed to Apple Podcasts?
How do I remove my podcast from the iTunes Store?
How long does it take for my podcast to be updated in iTunes?
Podcastindex Automatic publication
RSS.com Analytics Overview
How to access your RSS Podcast Analytics?
How often is my stats data updated?
I see some differences between the values you provide in your analytics and Spotify or Apple Podcasts? Why?
How do you calculate downloads and other metrics?
Downloads, followers and subscribers
How are my followers calculated?
How to track the number of podcast subscribers?
How are downloads calculated?
How to use the embed feature?
How to share your episode on social media
Plans and Payments
How can I request a non-profit plan?
How can I request an educational plan?
How do I cancel my podcast subscription?
How do I check my subscription status?
How to reactivate a canceled subscription?
If I cancel my service do the old podcasts remain on Spotify and iTunes?
Is RSS free of charge if I only publish one episode?
Invoices and payments
How to restore unpaid subscription
How do I download my invoice or receipt ?
How do I update my credit card?
How to update my billing information?
What kind of credit card are accepted by RSS?
Refunds and Disputes
How to get a refund?
Does RSS offer customer support by phone?
I'm not able to access my account
How do I reset my password?
How to change my email address?
Byte range request not supported by server. How do I fix it?
My Podcast RSS Feed is not valid
How to get multiple podcast feed with a single account?
How do I validate my podcast RSS feed?
How to force the reload of a podcast Feed?
See all 9 articles