Home
Solutions
How can we help you today?
Enter your search term here...
Search
New support ticket
Check ticket status
Knowledge base
How to start a podcast
Create my podcast
4
How do I set up my first podcast?
How to set up a perfect podcast URL
How do I upload my first episode?
How to create an RSS.com Account
Import podcast
35
How to import my podcast from an external hosting?
Import existing podcast discount
How to find your Soundcloud RSS Feed
How to redirect your podcast from Buzzsprout
How to redirect your podcast from Anchor
See all 35 articles
Manage my podcast
Podcast
21
How do I update my podcast categories?
How do I update my podcast's title and description?
Is it possible to add a link inside the description?
How to change the language of my podcast?
What is the intellectual property of my podcast?
See all 21 articles
Episodes
15
Which audio file formats does RSS.com support?
What is the single podcast episode size limit?
Why my podcast's media files have been converted to mp3?
Audio Quality Guidelines for podcast episodes
How do I edit or delete a single podcast episode?
See all 15 articles
Chapters
4
How to delete a chapter?
What is a Podcast chapter?
How to add a new chapter to an episode
How to modify a chapter to an episode
Soundbites
4
What is a podcast soundbite?
How to add a Soundbite to an episode
How to modify the soundbite of an episode
How to delete a soundbite from an episode?
Transcripts
2
How do I add an episode transcript?
How to edit an existing transcript?
Cover arts and images
3
Cover art formatting requirements
How do I change my podcast's cover art?
Why has my cover been resized?
Distribution
Overview
5
Where do I find my Podcast's RSS Feed?
What's the difference between manual and automatic distributions?
How to automatically submit my podcast to all the podcast directories?
How to submit my podcast to one or more podcast directories?
How long will it take for my podcast to be accepted by the platforms? (Spotify, Apple Podcast, Google Podcast)
Apple Podcasts
5
How do I submit my RSS feed to Apple Podcasts?
How do I remove/archive my podcast from Apple Podcasts?
How long does it take for my podcast to be updated in iTunes?
My episode doesn't appear on Apple Podcasts
How to Update Your Show's RSS Feed in Apple Podcast
Spotify
7
How long does it take to download a podcast on Spotify?
How often is my podcast data updated on Spotify?
How do I delete show I’ve already added to Spotify for Podcasters?
How to fix "Your podcast needs a globally unique identifier (GUID) error on Spotify"?
Getting access to Spotify for Podcasters
See all 7 articles
Automatic Submission
3
How to upload my podcast to Amazon Music?
How do I remove my podcast from Amazon Music?
How do I remove my podcast from Samsung Podcasts?
Guided Submission
13
How do I remove my podcast from Podcast Index?
How do I submit my podcast to Deezer?
How do I submit my podcast to Google Podcasts?
How do I submit my podcast to iHeartRadio?
How do I submit my podcast to Pandora?
See all 13 articles
PodViz
4
How to connect RSS.com to a YouTube channel
Publish an episode to YouTube
Publish new episodes to a selected YouTube playlist
Are episode plays on YouTube included in my RSS.com analytics?
Analytics
Overview
5
RSS.com Analytics Overview
How to access your RSS.com Podcast Analytics?
Are my stats deleted if I change the audio of my episode?
How do I access my podcast analytics if redirect is active?
Why my Spotify stats are not showing up on Application stats?
Data Analysis
5
How often are my analytics updated?
How is RAS (Rolling Average Subscribers) calculated?
How are downloads calculated?
How do you calculate downloads and other metrics?
Why are there differences between your analytic numbers, and numbers from Spotify and Apple Podcasts?
Make money with my podcast
Monetization options on RSS.com
5
How to get a Sponsorship?
How does the donate button works?
How to activate Value 4 Value
Apple Podcasts Subscriptions
What is the difference between Early Access and Exclusive episodes on Apple Podcasts?
Plans and Payments
Plans
4
Pricing tiers for high-traffic podcasts
How can I request a non-profit plan?
How can I request an educational plan?
Fair Usage and High Bandwidth Podcasts
Subscriptions
5
How do I cancel my podcast subscription?
How do I check my subscription status?
How to reactivate a canceled subscription?
If I cancel my service do the old podcasts remain on Spotify and iTunes?
Is RSS.com free of charge?
Invoices and payments
6
How to restore unpaid subscription
How do I download my invoice or receipt?
How do I update my credit card?
How to update my billing information?
What type of credit cards do you accept?
See all 6 articles
Refunds and Disputes
1
How to get a refund?
Sharing
Embed
2
How to use the embed feature?
How to embed RSS.com player in Wordpress
Social media
1
How to share your episode on social media
Podcast website
0
Settings
Redirect
3
Is it possible to setup a redirect to another host?
How to delete/remove the redirect of my podcast?
How to unlock my RSS.com podcast?
Verification
4
How to enable the email address in the RSS feed
"TXT" tag feature
How to claim ownership of your podcast hosted at Transistor
How to claim ownership of your podcast hosted outside RSS.com
Troubleshooting
Account troubles
6
Does RSS.com offer customer support by phone?
I'm not able to access my account
How do I reset my password?
How to change my email address?
Who is the owner of the podcast content?
See all 6 articles
Podcast troubles
11
Byte range request not supported by server. How do I fix it?
My RSS.com Feed is not valid
How do I validate my podcast RSS feed?
How to force the reload of a podcast Feed?
How to remove my podcast from any platform?
See all 11 articles
Collaborators
Invites
2
Adding a Collaborator to Your Podcast
Accepting a Collaboration Invite and Next Steps
Collaborator FAQ
1
The RSS.com "Collaborators" Feature