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Knowledge base
FAQs
System Requirements
6
What is the single podcast episode size limit?
Cover art formatting requirements
Which audio file formats does RSS Podcast Hosting support?
Which video file formats does RSS Podcast Hosting support?
How to convert media file to Mp3 or M4A
See all 6 articles
Account
5
I'm not able to access my account
How do I reset my password?
How to change my email address?
How can I request a no-profit plan?
How can I request an educational plan?
Subscriptions
12
How do I cancel my podcast subscription?
How do I check my subscription status?
How to get multiple podcast feed with a single account?
Does RSS offer customer support by phone?
How do I download my invoice or receipt ?
See all 12 articles
Analytics
6
RSS.com Analytics Overview
How to access your RSS Podcast Analytics?
Why is Analytics in “BETA”? What does it mean?
How are my subscribers calculated?
How are downloads calculated?
See all 6 articles
Podcasts
33
How do I upload my first episode?
Byte range request not supported by server. How do I fix it?
Where do I find my Podcast's RSS Feed?
How do I change my podcast's cover art?
My Podcast RSS Feed is not valid
See all 33 articles
Apple Podcasts
4
How long will it take for my podcast to be accepted by the platforms? (Spotify, Apple Podcast, Google Podcast)
How do I submit my RSS feed to Apple Podcasts?
How do I remove my podcast from the iTunes Store?
How long does it take for my podcast to be updated in iTunes?
Spotify
6
How do I submit my Podcast's RSS Feed to Spotify?
How long does it take to download a podcast on Spotify?
How often is my podcast data updated on Spotify?
How do I update or delete an RSS feed I’ve already added to Spotify for Podcasters?
The email address to verify my podcast is wrong. How can I update it?
See all 6 articles
Google Podcasts
3
How long will it take to get accepted on Google Podcasts?
How do I submit my Podcast's RSS Feed to Google Podcasts?
How to restore unpaid subscription
