We know how important it is to maintain control of your RSS feed and your subscribers. If you create your podcast with RSS.com and activate a redirect from your old Acast rss feed to your new rss.com feed you will not lose any subscribers.
Important: If you have multiple podcasts on your Acast account you will need to individually redirect each feed.
Acast does not have a user interface from which to setup a 301 redirect. Therefore, to migrate your feed, you must email Acast at email@example.com asking them to setup a 301 redirect from your Acast RSS feed to your RSS.com feed.
Here is an email template that you can use:
Hi Acast Support,
I'm moving my podcast to a new host provider and kindly request that you apply a redirect for the following show (Insert Your Acast Feed Here)
Can you please apply a 301 redirect to my new RSS.com feed at (insert your RSS feed here, for example: https://media-dev.rss.com/myRSSfeed/feed.xml)
Please let me know if you need any more information
Thanks in advance.