If you want to ask a refund please write an email to firstname.lastname@example.org or open a new support ticket.
The 30-Day Money-Back Guarantee is our way of ensuring your complete satisfaction with our products.
If you are not satisfied with the product, then let us know within 30 calendar days of purchase, and we will give you a full refund.
Important: In order to process your refund, your account needs to be canceled. We suggest you read our help section How do I cancel my podcast subscription?.