Subscriptions

How do I cancel my podcast subscription?
To cancel your RSS podcast hosting subscription, follow these steps: 1. Go to your subscription page 2. Select "Subscriptions"  3. Select &q...
Fri, 5 Feb, 2021 at 10:56 PM
How do I check my subscription status?
To check the status of your RSS subscription, follow these steps:  1. Log in to your RSS account here: https://rss.com 2. Click the user icon and selec...
Tue, 9 Feb, 2021 at 12:59 PM
How to get multiple podcast feed with a single account?
We are happy you trust us with your podcast and hope to help you with your next one quickly. We are also happy to give you a 30% discount for 1 year, when y...
Tue, 9 Feb, 2021 at 12:59 PM
Does RSS offer customer support by phone?
At this time, we do not offer phone support.  If you are having issues, you can open a support ticket: https://help.rss.com/en/support/tickets/new 
Thu, 29 Oct, 2020 at 2:27 PM
How do I download my invoice or receipt ?
You can view and download your invoice(s) by clicking the user icon and selecting "Invoices."  Click on the "Download" button Th...
Tue, 9 Feb, 2021 at 1:00 PM
How do I update my credit card?
Log into your Podcast Dashboard Select “Billing” from the top right menu under your profile image Add your your Credit or Debit Card and Click o...
Tue, 9 Mar, 2021 at 2:09 PM
How to update my billing information?
If you need to update your billing information, please follow these steps: 1. Navigate to your "Billing" page. 2. Change your b...
Tue, 9 Feb, 2021 at 1:02 PM
How to reactivate a canceled subscription?
You can reactivate a canceled subscription by following these three easy steps:  1. Log in to your RSS account 2. Navigate to and select "Subsc...
Tue, 9 Feb, 2021 at 1:03 PM
How to get a refund?
If you want to ask a refund please write an email to support@rss.com or open a new support ticket. The 30-Day Money-Back Guarantee is our way of ensuring y...
Tue, 21 Jul, 2020 at 11:27 AM
What kind of credit card are accepted by RSS?
We accept the following credit card: VISA, Mastercard, American Express, Discover, Diner Club, JBC and Maestro. Important: if Maestro card has more than...
Tue, 9 Feb, 2021 at 10:56 AM