Subscriptions

How do I cancel my podcast subscription?
To cancel your RSS podcast hosting subscription, follow these steps: 1. Go to your subscription page 2. Select "Subscriptions"  3. Select &q...
Fri, 5 Feb, 2021 at 10:56 PM
How do I check my subscription status?
To check the status of your RSS subscription, follow these steps:  1. Log in to your RSS account here: https://rss.com 2. Click the user icon and selec...
Tue, 9 Feb, 2021 at 12:59 PM
How to get multiple podcast feed with a single account?
We are happy you trust us with your podcast and hope to help you with your next one quickly. We are also happy to give you a 30% discount for 1 year, when y...
Tue, 9 Feb, 2021 at 12:59 PM
Does RSS offer customer support by phone?
At this time, we do not offer phone support.  If you are having issues, you can open a support ticket: https://help.rss.com/en/support/tickets/new 
Thu, 29 Oct, 2020 at 2:27 PM
How do I download my invoice or receipt ?
You can view and download your invoice(s) by clicking the user icon and selecting "Invoices."  Click on the "Download" button Th...
Tue, 9 Feb, 2021 at 1:00 PM
How do I update my credit card?
You can update your credit card information by logging into your RSS account, clicking the user icon, and selecting "Billing." From the "...
Tue, 9 Feb, 2021 at 1:01 PM
How to update my billing information?
If you need to update your billing information, please follow these steps: 1. Navigate to your "Billing" page. 2. Change your b...
Tue, 9 Feb, 2021 at 1:02 PM
How to reactivate a canceled subscription?
You can reactivate a canceled subscription by following these three easy steps:  1. Log in to your RSS account 2. Navigate to and select "Subsc...
Tue, 9 Feb, 2021 at 1:03 PM
How to get a refund?
If you want to ask a refund please write an email to support@rss.com or open a new support ticket. The 30-Day Money-Back Guarantee is our way of ensuring y...
Tue, 21 Jul, 2020 at 11:27 AM
What kind of credit card are accepted by RSS?
We accept the following credit card: VISA, Mastercard, American Express, Discover, Diner Club, JBC and Maestro. Important: if Maestro card has more than...
Tue, 9 Feb, 2021 at 10:56 AM